Bright, Motivated and Talented People Wanted!

Enterprise Account Manager

MIR3 has an opening in San Diego for an Account Manager. This candidate would possess 5-10 years of experience in SAAS or enterprise applications sales, with the ability to demonstrate a high level of understanding of telecom, business continuity, disaster recovery or IT technology services. Must be able to travel at minimum 25% within assigned territory.

Responsibilities:

• Generate and manage new business within assigned accounts or territory, including identifying, developing, and qualifying to develop and manage sales strategy
• Provide weekly and monthly sales reporting and forecasting
• Understand and leverage MIR3 products and support resources to further grow partnerships
• Assist the marketing team in identifying and executing plans for market awareness, client case studies and vertical market growth within assigned territory or accounts
• Represent MIR3 at third party marketing/conferences as needed.
• Be a team player in the Sales organization.

Requirements:

• Self-motivated, competitive and goal orientated
• Strong presentation, sales, negotiation and influencing skills
• Organized and has track record of working effectively independently and in a team environment
• Effective at qualifying sales opportunities and time management
• Ability to position technology benefits of inEnterprise system from business TCO and ROI perspective to chief operators, IT Management levels
• Proven aptitude for selling to technical professionals and engineers
• Demonstrated aptitude for understanding and representing a highly technical software product line
• Four year degree or equivalent
• 3+ years related field of sales experiences. Ideally experience in the Enterprise done technical field

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

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Client Service Representative

MIR3 has an opening in San Diego for a Client Service Representative. The Client Services Representative (CSR) is a critical customer relationship management role within customer services at MIR3. As the primary point of contact, the CSR is expected to consistently provide excellent customer service, as well as represent client needs and goals within the Support organization while ensuring high quality through the coordination of resources within R&D, Services, Sales and Technical Support to drive the resolution of critical issues. Additionally, the CSR will build a strong relationship with clients to encourage new and repeat business opportunities.

Responsibilities:

• Provides a single point of contact for a customer engagement with Support on a proactive, long-term (years) basis.
• Establishes and maintains strong, trusted relationships with assigned customer accounts.
• Holds regular (weekly/bi-weekly/monthly) scheduled calls with assigned customer accounts to provide guidance and advice on forward-looking plans, as well as understand and provide status current technical issues.
• Maintains an awareness of the customer’s unique implementations and project milestones, and provides that knowledge to other resources throughout MIR3 as needed.
• Educate and promote best practices for leveraging MIR3 based on assigned customer’s unique experiences and challenges.
• Report to senior management in Support to provide insight into the current state of the customer relationship with assigned accounts

Requirements:

• Proven Account Management skills required in order to create, maintain and enhance customer relationships
• Extremely detail oriented
• Technical competence (understand software, hardware, networks, etc)
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction
• Excellent written and oral communications skills
• 24/7 availability; along with organizational skills particularly when working remotely
• 2-4 years of experience in customer service and/or technical support
• Bachelor’s degree and/or equivalent work experience
• May require some travel

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

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iPhone / Java Developer

MIR3 has an opening in San Diego for an iPhone/Java developer. This candidate must have current skills in a full life cycle development of applications using Objective-C and Java. The candidate must be able to work independently with minimum supervision, have strong problem solving and troubleshooting expertise, willing to learn new concepts and technologies.

Responsibilities:

• Lead developer for mobile applications, primarily iPhone with server-side Java
• iPhone research and development
• Java server side development
• Some Blackberry development and Android is possible

Requirements:

• 5+ years of experience
• Demonstrated experience with Objective C, Java, client-server, user interface design
• BS or higher in computer science or an engineering discipline
• Highly motivated
• Excellent attitude and communication skills
• Ability to be a self-motivator and meet deadlines
• Ability to work in a dynamic environment with changing priorities and business requirements

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

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Junior Product Manager

MIR3 has an opening in San Diego for a Junior Product Manager. This candidate will be responsible for owning aspects of our company's product roadmap. The Junior Product Manager will also participate in the product planning process and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, conducting cost-benefit analysis, and working closely with engineering, sales, marketing and finance teams to ensure revenue and customer satisfaction goals are met.

Responsibilities:

• Participate in the research and analysis of customer and internal stakeholder requirements
• Write relevant marketing and product requirements
• Visually mock up requirements In Photoshop or applicable application and present to stakeholders
• Provide project/product management oversight of marketing and product requirements implementation
• Perform competitive analysis

Requirements:

• Ability to work in highly matrix organization as well as comfortable as a single contributor
• Ability to conceptutalize and articulate written and orally relevant ideas, design and implement ideas
• An understanding of software technology platforms is helpful
• Excellent teamwork skills
• Excellent written and verbal communication skills
• 2+ years Product Management experience or equivalent
• Bachelor's degree in Computer Science, MBA a plus

This is a great opportunity, and to develop strong core product management skills. If you love challenging business problems, bring excellent business judgment to the challenge, and collaborate well to see it through to successful execution this is the right role for you.

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

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Enterprise Account Executive

Primary Responsibilities:

• Lead and/or partner with MIR3 account teams to identify, develop, qualify and close MIR3 inEnterprise family of products in assigned accounts or territory
• Creation and execution of weekly and monthly sales reporting and forecasting
• Understand and leverage inEnterprise sales and support resources
• Present features and value differentiation to improve MIR3’s winning strategy
• Articulate appropriately at all customers levels the inEnterprise roadmap for products features and benefits
• Work to increase awareness and interest in product solutions in assigned territory or accounts
• Maintain high level of knowledge on MIR3 products, roadmaps, competition, pricing, market share, and key product differentiation
• Be a team player in the Sales organization

Attributes:

• Ability to stay focused on goals and objectives
• Willingness to travel – 25%
• Ability to operate and make decisions in complex environment
• Self-motivated, competitive and goal oriented
• High energy drive to close business and exceed assigned sales goals
• Strong presentation, sales, negotiation and influencing skills
• Organized and has track record of working effectively on a team
• Effective at qualifying sales opportunities and time management

Required Skills:

• Proven track record of successful professional sales experience in SaaS or enterprise application
• Knowledge of SaaS and ASP technologies, enterprise communication and enterprise mobile applications
• Ability to position technology benefits of inEnterprise system from business TCO and ROI perspective to chief operators, IT Management levels
• Proven aptitude for selling to technical professionals and engineers
• Demonstrated aptitude for understanding and representing a highly technical software product line

Preferred Background

• Four year degree or equivalent
• 5+ years related field of sales experiences. Ideally has done technical field selling or been a sales representative selling a technical product
• Must know how to effectively sell a technical product/solution. Must understand product/solution, features/benefits and sell product/solution to customer
• Experience calling on multiple levels within account. Must understand role in decision making process for each level within the customer
• Solid track record of over quota achievement in technology sales
• Ability to take a sales opportunity from customer requirements to closure
• Must be effective at developing sales opportunities for notification systems within client base
• Competitive Package

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

Local candidates only. Applicants must reside in San Diego, California or vicinity.

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Senior IT Administrator

Essential Responsibilities:

• Microsoft Exchange, Active Directory, GPO, File Services in a distributed/multi-site environment.
• Symantec BackupExec administration including backup policy and disaster recovery.
• Documentation and planning including IT capacity, software license auditing and reporting.
• Some internal IT support duties including; MS/Mac desktop support, VOIP phones, remote office support.
• LAN administration including firewall policies, network monitoring, and traffic policing.
• 24/7 on call for emergencies.

Qualifications/Requirements:

• Ability to prioritize and multi-task in a fast paced and dynamic environment.
• Positive attitude and user support oriented.
• Ability to take ownership of projects and follow through to completion and yet be able to work as part of a team.
• A sense of urgency in getting the job done. May need to work extra hours and weekends when needed.
• Desire to learn new skills.
• Self-motivated and goal oriented.
• Excellent verbal and written communication skills.
• Experience with IT policy development and implementation.
• Disaster recovery planning and experience.
• Experience with Microsoft technologies in a multi-site environment including AD/Exchange server replication.
• Organizational skills.
• 3+ years experience in a systems/network/IT administrator position.
• Knowledge of Cisco Callmanager, ASA/PIX firewalls, Unity, and CallCenter Express desired.

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

Local candidates only. Applicants must reside in San Diego, California or vicinity.

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Senior Linux Systems Administrator

Essential Responsibilities:

• Deploy and maintain VMWARE ESX infrastructure in production environments
• SAN/storage design, deployment, maintenance and performance tuning in production environments
• Linux server OS and application administration in production environments
• Design and manage monitoring solutions such as Cacti, Nagios, other SNMP tools
• 24/7 on call for emergency production resolution

Qualifications/Requirements:

• Ability to prioritize and multi-task in a fast paced and dynamic environment
• Positive attitude and user support oriented
• Ability to take ownership of projects and follow through to completion and yet be able to work as part of a team
• Able to work long hours and weekends when necessary
• Desire to learn new skills
• Self-motivated and goal oriented
• 5+ years experience in a Systems/Network Engineer or similar role in a production environment

Additional Skills Desired:

• Previous networking experience including Cisco firewalls and switches
• In-depth knowledge of RedHat EL versions 4 and 5
• Knowledge of deploying Java applications
• Ability to deploy and troubleshoot high-performance DNS and Postfix servers
• Knowledge of telephony including PRI, signaling, NMS boars, MUX, etc., would be helpful

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

Local candidates only. Applicants must reside in San Diego, California or vicinity.

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Software Development Test Engineer

Responsibilities:

• Design and develop testing and benchmarking tools using a standard or scripting language to test the capabilities of the target system.
• Perform functional, regression, load and integration tests. Document test cases, test plans and other related correspondence. Set test environments.
• Review engineering and product documentation. Audit requirements, help files and online product manuals. Create known issue lists and track defects.
• Automate acceptance, load and regressions scripts. Plan future test automation strategies. Participate in group automation sessions and test case reviews.
• Provide engineering product support to technical and non-technical personnel. Resolve high level support issues and act as level 3/level 4 support.
• Test telephony servers and other hardware platforms including e-mails servers, fire walls, and databases. Provide testing support to NetOps team and train MIR3 personnel.

Requirements:

• Some understanding of programming in JAVA, C++ or any other high level language is highly desired.
• Ability to work with HTML, PHP, XML and other web technologies is mandatory.
• Experience handling several enterprise level projects simultaneously in a dynamic work environment involving different teams from diverse backgrounds.
• Excellent oral and written skills including the ability to communicate technical information to non-technical personnel is highly desired.
• Should have an open mind and must be willing to listen to internal and external customers to understand requirements and product modification requests.
• Strong analytical skills and the willingness to learn new methods and testing tools as well as the ability to adapt to changing demands is a definite plus.
• Automation experience is required.
• Experience in with enterprise level software test environment employing Agile techniques is a must.
• Scripting ability in Python or similar scripting language (including shell scripting) is mandatory. Experience in cutting edge software testing and life cycle management techniques, including Agile, to build evolving environments is highly valued.
• 3+ years experience in a similar position
• A Bachelor’s Degree in Computer Science or equivalent is necessary.

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

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Technical Services Representative

Technical Services Representative (TSR) is a member of our Technical Services team who reports directly to the Director of Technical Services. The TSR works with Client Services and Engineering to analyze, trouble shoot and resolve technical issues with MIR3 products. The TSR also assists in the installation and upgrade of MIR3 products and utilities.

Responsibilities:

• Provide technical support to MIR3 customers
• Perform troubleshooting and analysis of technical issues with MIR3 products
• Work with engineering team to resolve technical issues
• Provide technical support to the sales team
• Assist customers with the installation and upgrade of MIR3 products and utilities
• Maintain records of activities with respect to customer reported issues

Requirements:

• 3+ years of experience in a technical support role for a mid-size software company
• Strong technical background
• Detail oriented and very organized
• Ability to work on multiple small to medium sized projects simultaneously
• Excellent verbal and written communication skills
• Excellent customer relationship skills

MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.

This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3's technology to facilitate their Enterprise Operations, IT Service Management and Crisis Management.

We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

To Apply: Click Here

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